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Messaging consent

With App uses SMS only for account access, check-in reminders, and missed check-in alerts. This page explains how consent is collected and how to manage messaging preferences.

What you are opting into

  • Account verification and login codes.
  • Late check-in reminders if you miss your scheduled time.
  • Missed check-in alerts sent to opted-in contacts you select.
  • Opt-in request and confirmation texts after an invite link is accepted.
  • No marketing or promotional messages.

How consent is collected

  • You verify your phone number during signup with a one-time code.
  • Contacts receive a unique invite link tied to a specific (user, contact) pair.
  • Invite links require the recipient to confirm their phone number and opt in.
  • We send a text message asking the recipient to reply Y to confirm.
  • Consent is only activated after the reply-Y confirmation is received.

Consent records & confirmations

  • Every opt-in is logged with a timestamp, source, and invite context.
  • Invite-link opt-ins trigger a reply-Y confirmation text and a follow-up confirmation.
  • Opt-out requests are stored with timestamps and take effect immediately.
  • We keep these records for compliance and audit purposes.

Message frequency

  • Varies with your schedule and activity.
  • Late check-in reminders are sent only if you miss a check-in.
  • Contacts receive at most one SMS alert per missed check-in.
  • Confirmation messages are sent only when someone opts in.
  • Message and data rates may apply.

Opt-out & help

  • Reply Y to confirm opt-in after accepting an invite link.
  • Reply STOP to opt out of all With App messages.
  • Reply HELP for support information.
  • Reply START to opt back in after opting out.

Privacy

  • We use your number only for account access and check-in messaging.
  • See our Privacy Policy for full details.

Questions? Email support@withapp.app or use the in-app support chat.

Review our Privacy policy and Terms of service.

For verification reviewers, see our SMS consent proof.

Last updated January 29, 2026